• All Posts
  • CEO Advisory Group
  • newsletter
  • Vistage Events
  • Vistage Speakers
  • Webinars
  • Vistage Testimonials
  • Events
  • podcast Episode
  • Business
  • Vistage Members
  • Future Trends
  • Economic Trends
  • Leadership Strategies
  • Marketing Monday
  • Vistage Business Transaction Center
  • Membership Types
  • Extra News
October 06.2025
1 Minute Read

Unlock Success with Strategic Planning for Small Business

Did you know more than 60% of small businesses without a strategic plan close within five years? This surprising fact shines a light on a crucial yet often overlooked key to small business longevity: strategic planning. In today’s dynamic marketplace, having a robust strategic plan isn’t just an optional extra—it’s the bedrock for sustained growth, resilience, and success. This comprehensive guide will empower you with essential knowledge to craft, execute, and refine a business plan tailored to your unique vision, helping you rise above challenges and unlock your business’s full potential.

strategic planning for small business owner reviewing detailed strategic plan in well-lit modern office with business charts and notes

Start Strong: The Surprising Impact of Strategic Planning for Small Business

The success—or failure—of a small business often hinges on its strategy. While many entrepreneurs focus on product development or customer experience, it’s the behind-the-scenes groundwork of strategic planning that truly separates top performers from the rest. A sound business plan doesn’t just chart a path for growth; it provides a safety net during uncertain times, helps you anticipate and outmaneuver competitors, and gives every member of your management team a clear sense of direction.

By starting with a strong strategic plan, you’ll ensure your team is aligned, motivated, and prepared for opportunities and threats alike. According to industry studies, businesses with formalized strategic plans are more likely to secure funding, adapt to market trends, and achieve long-term sustainable growth. For small business owners looking to unlock success, investing time in the strategic planning process is a proven way to avoid common pitfalls, meet your core objectives, and outperform competitors who are still running on gut instinct.

Why Most Small Businesses Struggle Without a Strategic Plan

Many small businesses fail not because of poor products or weak demand, but due to a lack of clear direction. A strategic plan serves as a roadmap, guiding daily operations and helping you make informed decisions during both calm and turbulent times. Without it, owners often lose sight of their core mission, respond reactively to market changes, and overlook emerging threats. Over time, the absence of strategic alignment leads to lost opportunities, inefficient resource use, and ultimately, business closure.

"More than 60% of small businesses without a strategic plan close within five years. Planning now can secure your future."

With a well-articulated business plan, you set measurable goals, proactively address weaknesses with tools like the SWOT analysis, and develop actionable steps to drive steady improvement. This approach gives your business a strategic edge—one that’s vital for surviving in a competitive landscape.

What You'll Learn about Strategic Planning for Small Business

  • The difference between strategic and operational planning for small business
  • How to craft a robust strategic plan that aligns with your vision and mission
  • The step-by-step strategic planning process and actionable steps
  • Key elements every small business should include in their business plan

Diverse small business professionals conducting strategic planning session and brainstorming with charts, notes, and tablets

Defining Strategic Planning for Small Business

At its core, strategic planning for small business is a forward-thinking process that clarifies where you want your business to go and how you’ll get there. Unlike day-to-day task management, strategic planning focuses on long-term goals and the big-picture vision for your enterprise. This structured approach ensures you’re not just busy but moving purposefully toward outcomes that matter.

Small business owners often confuse strategic planning with operational planning. While both are important, they serve very different purposes—one keeps your business functioning from day to day, while the other propels your business toward future success. Let’s clarify this further.

What is a Strategic Plan and Why Do Small Businesses Need One?

A strategic plan is a documented framework that maps out your business’s goals, strategies, and the steps required to achieve your goals. It typically includes a vision statement, mission statement, clear objectives, market analysis, and action plans tailored to your unique context. Small businesses, in particular, benefit from strategic planning because resources are limited and decisions carry greater risk. With a solid plan, even the smallest organization can stay focused, streamline resource allocation, and proactively anticipate and adapt to industry changes.

In contrast, running your business without a strategy often leads to reactive decision-making and a higher likelihood of missing critical opportunities or being blindsided by threats, ultimately impacting your bottom line.

Strategic Planning vs. Operational Planning in Small Business

It’s vital to distinguish between strategic planning and operational planning. Operational plans define the specific actions and processes required for daily business functioning, such as scheduling, staffing, and order management. These plans are focused and short-term. In contrast, a strategic plan addresses the broader direction and long-term success of your business, steering everything from your brand identity to your expansion goals.

"Operational plans keep your business running day-to-day; strategic planning sets your business up to thrive long-term."

For example, while an operational plan may outline daily sales targets, a strategic plan explores how your business can tap into a new market or differentiate from competitors over the next three years. Both are essential but serve distinct, complementary purposes within your business management ecosystem.

The Importance of Vision and Mission in a Strategic Plan

Every enduring business is built on a meaningful vision and mission. They guide your culture, attract like-minded team members, and help your brand stand out to customers. Your vision statement expresses your ultimate long-term goal, while your mission statement defines what your business does, who it serves, and why it exists.

Articulating your vision and mission isn’t just for show—it sharpens your strategic focus and helps anchor every decision you make as a leader.

Crafting a Vision and Mission Statement for Small Business Success

Creating thoughtful, inspiring vision and mission statements is more than a box to tick in your business plan; it’s a crucial process that rallies your team and clarifies your business’s purpose. Start your vision statement by describing the impact you want your business to have in the next five to ten years. Your mission statement should outline your business’s core function, target customers, and core values.

  • Examples of effective vision and mission statements for small businesses:
  • "To be the most customer-centric boutique design studio in the United States, transforming every client’s vision into reality."
  • "Our mission is to deliver eco-friendly, high-quality products that enhance daily living, while supporting our local community."

When you craft these statements, focus on authenticity, clarity, and specificity. Effective vision and mission statements provide everyone—your management team, staff, and customers—with a clear understanding of your ultimate objectives and guiding principles.

Entrepreneur in small retail shop writing vision and mission statements on transparent glass board for business plan

Understanding the Strategic Planning Process for Small Business

The strategic planning process is a deliberate sequence of steps that guides you from defining what your business wants to achieve, through analyzing your environment, to mapping out actionable steps and tracking your progress. Whether you’re launching your first business or looking to refine your established operations, following this process can be a game changer for your company’s resilience and growth.

Every small business owner should engage in strategic planning regularly to stay relevant. Here’s how you can break it down into manageable, practical steps.

The Major Steps in an Effective Strategic Planning Process

  1. Step 1: Setting clear business objectives and goals
  2. Step 2: SWOT Analysis – Assessing Strengths, Weaknesses, Opportunities, and Threats
  3. Step 3: Crafting a strategic plan with actionable steps
  4. Step 4: Assigning roles, responsibilities, and timelines
  5. Step 5: Measuring, reviewing, and refining your strategic plan

Each of these steps is designed to help you clarify your business’s purpose, measure where you are, and set forth a path for meaningful progress. Focusing on actionable steps and accountability through clear timelines and assigned responsibilities ensures your plan doesn’t just collect dust—it gets implemented and leads to real results.

Deep Dive: SWOT Analysis in Strategic Planning for Small Business

One of the most effective tools in the planning process, the SWOT analysis, helps you see your business’s position with fresh eyes. By systematically assessing your Strengths, Weaknesses, Opportunities, and Threats, you build a foundation for a realistic, targeted, and success-oriented business plan.

For small businesses, regularly conducting a SWOT analysis is invaluable. It not only highlights where you can quickly improve, but also signals shifts in the market, competitor advances, or regulatory changes that could impact your success. This knowledge empowers you to pivot or double down as conditions require.

How to Conduct a SWOT Analysis for Your Small Business

To start a SWOT analysis, gather your leadership team or advisors for a candid brainstorming session. Write down your strengths—unique resources, skills, or locations—and your weaknesses, such as gaps in experience, funding, or operational efficiency. Next, research external opportunities and threats. Opportunities may include new market trends or funding bill incentives (check your official website for programs), while threats could be intensified competition, economic changes, or regulatory shifts.

Once completed, use your SWOT matrix to prioritize actionable steps. For example, if your weakness is low social media presence but your opportunity is an untapped online market, developing a social media strategy becomes a high-priority action item. This structured approach, often recommended by gov websites and business management experts alike, can dramatically increase your strategic agility.

Sample SWOT Analysis for a Small Business
Strengths Weaknesses Opportunities Threats
Unique product design
High customer satisfaction
Limited marketing budget
Small management team
Growing market demand
Potential for online sales
Competitors with more funding
Economic downturns

Business owner and advisor reviewing small business SWOT analysis matrix on tablet in modern business lounge

Building Your Strategic Plan: Essential Elements for Small Businesses

The foundation of every successful business plan is a comprehensive set of elements tailored to address both your internal goals and the realities of the marketplace. Whether you’re creating your first plan or revising an existing one, ensuring your document covers all the essentials will maximize your likelihood of long-term growth.

Here’s what every small business owner should include in a robust strategic plan, as recommended by business and gov website experts:

What to Include in a Comprehensive Business Plan

  • Executive summary: A concise overview of your business goals, vision, mission, and the overall direction.
  • Mission statement and vision: Your company’s core purpose and future aspirations articulated clearly.
  • Market and competitor analysis: Research on your current market position, customer base, and main competitors.
  • Marketing, operations, and financial plans: Detailed strategies for promotion, day-to-day operations, resource allocation, and financial stability.
  • Actionable steps and accountability measures: Define specific action plans, assign tasks, and set measurable timelines for regular review.

Each section should interlink—your vision and mission provide the foundation, your SWOT analysis informs your strategy, and your action plan ensures follow-through. A thorough business plan is not just a document for investors; it’s your management team’s guiding handbook and the playbook for sustainable growth.

Organized workspace with laptop displaying comprehensive business plan for small business

Transforming Strategy into Actionable Steps

The true strength of strategic planning lies in its transformation from theory to practice. After drafting your strategic plan, the next challenge is translating those high-level strategies into daily, actionable steps that your entire team can rally around.

This process is all about clarity—breaking big goals into manageable tasks, setting deadlines, and assigning responsibilities. Action plans should answer: What needs to be done? Who will do it? By when? And how will we measure success? Effective execution is what brings your strategic plan to life, turning vision into results and goals into measurable business achievements.

From Strategic Planning to Everyday Execution

Achievement doesn’t happen by accident; it’s the result of consistent daily actions aligned with your strategic vision. Set regular check-ins to monitor progress, address obstacles, and celebrate milestones along the way. By embedding strategic tasks into your team’s workflow—whether that’s through project management tools, team meetings, or visible action boards—you build accountability and momentum for ongoing improvement.

Remember, even the best strategic plan is only as good as its implementation. Prioritize open communication, encourage feedback from your staff, and be agile enough to adapt your approach as new opportunities or challenges arise.

Business manager executing strategic plan by placing action plan sticky notes on modern office wall

The Ongoing Strategic Planning Process: Review, Reflect, Refine

Strategic planning is not a one-and-done event—it’s a continuous cycle of setting goals, implementing changes, and learning from results. Reviewing your business plan at regular intervals ensures your strategies stay aligned with the evolving market, your team’s growth, and emerging opportunities or threats.

Reflecting on your results, analyzing what worked (and what didn’t), and refining your plan will keep your business resilient and future-ready. This culture of continuous improvement is a hallmark of successful small businesses worldwide.

Continuous Improvement for Small Businesses

Embed regular strategy reviews into your business calendar—at least annually, but ideally every quarter for fast-changing industries. Invite input from your entire management team and, if possible, leverage external advisors to challenge assumptions and bring a fresh perspective. Use performance metrics, customer feedback, and changing market conditions as your guideposts.

Over time, this habit of review and refinement transforms your organization’s mindset, making you more adaptive, innovative, and nimble—a necessity for achieving steady, long-term growth in today’s competitive environment.

Small business team analyzing digital dashboard for performance metrics to refine strategic planning

People Also Ask: Strategic Planning for Small Business

What are the main components of a strategic plan for a small business?

Answer:

The main components of a strategic plan for small business typically include an executive summary, mission statement, vision statement, detailed goals and objectives, market and competitor analysis, actionable steps, and accountability measures. Adding a SWOT analysis is essential to evaluate your business’s current situation and set realistic plans for the future. Together, these elements create a road map guiding your small business’s paths and milestones over the next three to five years.

How does strategic planning differ from operational planning in small businesses?

Answer:

Strategic planning focuses on your business’s long-term direction, outlining big-picture goals and strategies for sustainable growth. In contrast, operational planning dives into the specific tasks and schedules needed to manage daily operations. For example, your strategic plan may set a goal to expand into e-commerce, while your operational plan details the step-by-step process to launch an online store. Both plans are crucial but serve different time horizons and scopes within small business management.

Why is a SWOT analysis valuable in the strategic planning process?

Answer:

A SWOT analysis helps small business owners objectively identify their strengths, weaknesses, opportunities, and threats. This valuable exercise guides your strategic planning process, focusing your energy and resources on the areas with the highest potential impact. By understanding both internal and external factors, businesses can proactively build on strengths, address weaknesses, seize opportunities, and mitigate risks—creating a resilient foundation for growth.

Key Takeaways: Making Strategic Planning Work for Small Business

  • Strategic planning for small business is crucial for long-term growth
  • Operational and strategic plans serve distinct but complementary purposes
  • A business plan should always include vision, mission, SWOT analysis, and actionable steps
  • Regular review of your strategic plan leads to continuous improvement

FAQs on Strategic Planning for Small Business

How often should small businesses update their strategic plan?

Small businesses should update their strategic plan at least once a year, or more frequently if market conditions change rapidly. Quarterly reviews are recommended for businesses operating in dynamic industries or experiencing significant growth. Regular updates ensure your plan stays relevant, actionable, and aligned with your evolving business objectives.

What are the biggest mistakes to avoid in strategic planning?

Common mistakes include failing to align your plan with your core vision and mission, not involving your management team, creating plans that are too vague, and neglecting to assign clear accountability. Avoid treating your business plan as static—continuous review and adaptation are essential for maximizing your plan’s effectiveness.

Can a business plan and a strategic plan be the same document?

Yes, especially for small businesses, the business plan and strategic plan can often be combined into a single comprehensive document. It should include vision, mission, goals and objectives, SWOT analysis, and detailed action plans. What matters most is that all strategic information is captured and regularly reviewed by your management team.

Is strategic planning for small business practical for startups with very limited resources?

Absolutely. In fact, strategic planning is even more critical for startups where resources—time, money, and people—are limited. A clear plan helps prioritize activities, attract funders, and ensure every effort directly supports your most pressing goals, making resource allocation smarter and more effective.

Ready to unlock success? Check Us Out at https://CEO-Advisory-Group.com

Unlock your business’s full potential with strategic planning. Start today, and set the stage for growth that lasts.

Sources

  • U.S. Small Business Administration – https://www.sba.gov
  • SCORE – https://www.score.org
  • Harvard Business Review – https://hbr.org/2021/02/a-refresher-on-swot-analysis
  • CEO Advisory Group – https://CEO-Advisory-Group.com

To deepen your understanding of strategic planning for small businesses, consider exploring the following resources:

  • “Strategic Planning Guide for Small Business” offers a comprehensive overview of the strategic planning process, including how to identify your business’s purpose, establish a meeting rhythm for success, and analyze results for continuous improvement. (keap.com)

  • “Effective Strategic Planning for Small Businesses” provides insights into the importance of revisiting your strategic plan regularly, assessing what went right or wrong, and making necessary adjustments to operate at your fullest potential. (georgiasbdc.org)

These resources will equip you with practical strategies and tools to craft, execute, and refine a strategic plan tailored to your unique business vision, setting the stage for sustained growth and success.

Leadership Strategies

0 Comments

Write A Comment

*
*
Related Posts All Posts
11.20.2025

How Digital Engagement Drives Productivity in the AI Era for CEOs

Update The Rise of Digital Engagement: A Necessity for the Modern Workforce The workplace landscape is undergoing a seismic shift, pushed into high gear by advancements in technology and the integration of generative AI. As we look to the future, it's clear that digital engagement is not just a trend; it is becoming a foundational aspect of productivity in organizations. CEOs and business leaders must recognize that fostering a digitally engaged workforce is crucial for survival. Understanding Engagement Beyond Satisfaction Employee engagement has historically been a robust predictor of performance, with engaged workers showing lower absenteeism and higher rates of productivity. Yet, engagement is more than simply job satisfaction. It stems from the emotional commitment employees have toward their organization's objectives. This is especially pertinent in a post-pandemic world where, alarmingly, the latest data reveals that U.S. employee engagement is stagnating at only 32%. With disengagement now a pressing concern, particularly among younger workers, companies face a productivity crisis that requires attention. The New Productivity Crisis At the core of this crisis is a culture of disengagement that hampers performance and inhibits innovation. Data from recent surveys indicates younger generations, especially Gen Z, are slipping into a disengaged status, which not only drains productivity, but can also erode a company's reputation and employee morale. Action is imperative. Forward-thinking CEOs are beginning to recognize that clear communication, a values-driven culture, and a focus on growth and development are key to reigniting engagement amongst their workforce. Digital Engagement: The Key to Future Success Diving deeper into the AI era, the characteristics of digitally engaged workers have come into focus. These individuals not only embrace new tools and technologies but are active participants in shaping their utilization in the workplace. They display a natural curiosity and adaptability, continuously seeking to optimize AI applications and enhance productivity. By investing in AI skills and sharing knowledge, they help their organizations thrive. Creating a Culture of Curiosity For CEOs, the mandate is clear: cultivate curiosity among employees. This involves identifying digitally engaged team members and giving them the tools and opportunities to thrive. By promoting a culture that allows for experimentation and encourages learning, businesses can foster an environment where engagement flourishes. This proactive approach ensures that organizations don’t merely adapt to change, but actively shape their future. Engagement Strategies for CEOs Recent reports underscore the crucial steps that CEOs can take to enhance employee engagement: Communication and Transparency: Ensure that employees are informed about organizational goals and changes. Values-Driven Culture: Align company values with employee expectations to build trust. Investment in Growth: Offer upskilling opportunities to keep the workforce competitive and innovative. Flexibility: Support work-life balance, particularly as work environments continue to evolve. CEOs must recognize that digitally engaged workers are invaluable assets. In the AI-driven workforce, businesses that prioritize the development and retention of these individuals will find themselves better positioned for long-term success. Conclusion: The Call to Action for Business Leaders As we venture further into the digital age, the importance of employee engagement cannot be overstated. Digital engagement is both a catalyst and a driver for productivity growth. CEOs and business leaders must take immediate action to enhance digital engagement within their organizations. The tools for transformation are at hand; however, it is the commitment to cultivating engagement that will ultimately determine success. Ensure you are on the right path by exploring comprehensive frameworks and insights that will guide you as you lead your workforce into the future.

11.18.2025

Building Resilient Leadership: Learning to Thrive in Chaos

Update The Essence of Resilient LeadershipIn today's volatile business landscape, resilient leadership has become more crucial than ever. Shaun Tomson, a former professional surfer, embodies this principle through his experiences both in and out of the water. Tomson’s life-altering moment came during a surfing competition in Hawaii, where he found himself confronted with an existential choice: to paddle back to shore after falling from a massive wave and accept defeat, or to venture back out into the challenging surf with the hope of success. Choosing the latter, Tomson discovered that resilience isn't just about 'bouncing back' but rather about fostering hope and maintaining purpose in the face of adversity.The Traits That Make Leaders ResilientResilience is a composite of traits that leaders must cultivate to thrive amid challenges. Bob Day, the CEO of the Portland Police Bureau, exemplified this during a high-tension city council meeting where emotions ran high. Instead of responding to the pressure with fear, Day maintained his composure, reaching out to those he disagreed with to further discussions afterward. This ability to embrace stress and approach conflicts constructively defines a resilient leader.The Power of Emotional IntelligenceAn integral part of resilience is emotional intelligence. Leaders who can recognize and manage their emotions, as well as those of their team members, create a supportive environment. They naturally foster an atmosphere where their teams can reflect on failures without fear of retribution and learn valuable lessons from adversity. Ruulke Bagijn, a resilient leader in the private equity sector, emphasizes emotional intelligence's role in not only recognizing one’s stress but in empathizing with others, thus building strong, resilient teams.Adapting in the Face of AdversityAdaptability is another hallmark of resilient leaders. As circumstances change, they must pivot quickly and strategize anew, often using setbacks as stepping stones rather than stumbling blocks. Bagijn's ability to embrace adversity influenced her path, teaching her significant lessons about risk and decision-making. Without this flexibility, a leader risks falling behind in a rapidly changing environment.Building Trust Through ChallengesA resilient leader does more than just endure; they inspire trust and encourage their team members to feel safe in expressing concerns and emotions. The Stockdale Paradox, a term coined by author Jim Collins, references Admiral James Stockdale's ability to maintain hope while confronting dire circumstances, illustrating that resilient leaders must balance realism with positivity. By fostering trust, these leaders can unify their teams, enabling better collaboration to navigate through challenges.Actionable Insights for Building ResilienceTo cultivate resilience among leaders, organizations can implement training and development programs that focus on the critical qualities of resilient leadership already discussed. Encouraging emotional intelligence and adaptability, and guiding leaders through common challenges can help embed these skills within the leadership framework and ultimately foster productive, successful teams.Organizations can also incentivize leaders to embrace tests of resilience through transparent communication and support for risk-taking. A culture of learning from both failure and success is vital. This openness allows leaders to develop not only their capabilities but also their team's capacity to handle adversity effectively.The Call to ActThe journey of resilience is ongoing, and it is incumbent upon business leaders to actively work on these traits. By integrating resilience into leadership goals and values, organizations can empower their leaders to not only withstand adversity but to thrive through it. Whether through structured programs or a supportive company culture, the development of resilient leaders is an investment in the future of any organization.

11.11.2025

Mastering the Shift from Founder to CEO: A Guide for Business Leaders

Update Understanding the Shift: From Founder to CEO The journey from founder to CEO can be one of the most challenging yet rewarding transitions in a business leader’s career. Founders, who often exhibit innovation and hands-on problem-solving skills, may struggle as their companies grow. Dan Quiggle, an expert on effective leadership, emphasizes that the qualities that propelled a founder's success need to evolve into new capabilities as scalability becomes paramount. This transformation is more than just a change in title; it requires a fundamental shift in mindset. The Founder vs. CEO Mindset: What’s the Difference? At the heart of this evolution lies the different mindsets required for founders and CEOs. Founders are adept at creating vision and operating in a hands-on manner. They are often deeply involved in daily operations and thrive in the chaos of early business stages. However, a successful CEO must shift from being the doer to a strategic leader, focusing on systems, culture, and long-term growth strategies. David Friedman, a leadership consultant, notes the importance of recognizing that productivity must change — it's no longer about individual output but about enabling others. CEOs need to delegate effectively and ensure their teams are aligned with the company's vision. Recognizing When to Transition Knowing when to embrace the CEO role is crucial for founders. Friedman points out key indicators that signal a need for this transition, including company size and operational complexity. Indicators like bottleneck decision-making, stalled growth, and a culture defined by silos suggest the time has come for a founder to step back from the daily grind and take on the broader responsibilities of a CEO. The Cost of Delaying the Transition One of the most significant risks for founders is delaying this transition. Clinging to the past can create unnecessary bottlenecks, stifle innovation, and lead to employee frustration. Furthermore, attempting to manage every decision impacts not only personal well-being but also the overall health of the organization. The longer founders resist this change, the harder it becomes for them and their businesses to thrive in competitive markets. Leadership Development: Preparing for the CEO Role For those preparing for this shift, embracing leadership development can prove invaluable. Engaging in mentorship, participating in leadership training, and developing a robust leadership team are all steps that can ease this transition. Fostering an environment where leaders are empowered to make decisions can also create a culture that is agile and able to respond to market needs. Furthermore, building systems and processes that support innovation, adaptability, and collaboration can help facilitate the much-needed scalability essential for long-term success. Actionable Insights: Moving Forward as a Successful CEO As you navigate this critical transition, remember the following: 1. **Delegate effectively:** Allow your team to take ownership of decisions. 2. **Focus on culture:** Cultivating a positive team dynamic enhances productivity and morale. 3. **Continuous learning:** Stay informed about industry trends and leadership practices. 4. **Seek support:** Don’t hesitate to turn to mentors or advisors who can provide perspective and guidance. Conclusion: Embrace the Change Transitioning from founder to CEO is not merely about an elevated title but signifies a commitment to evolving within the organization. By understanding and embracing the distinct roles, you prepare yourself for sustained success. As you take on this exciting new mindset, think about how you can empower others in your company. This not only drives personal growth but also contributes to the overall success of your business. If you're ready to take your leadership skills to the next level, now is the time to invest in your development and solidify your role as the strategic leader your company needs.

Terms of Service

Privacy Policy

Core Modal Title

Sorry, no results found

You Might Find These Articles Interesting

T
Please Check Your Email
We Will Be Following Up Shortly
*
*
*